Shipping and Returns

At Pufik.eu, we strive to provide you with the best possible shopping experience. We want you to be completely satisfied with your purchase, which is why we offer a comprehensive shipping and returns policy.

Shipping Policy

We offer worldwide shipping. Shipping costs vary depending on the destination and shipping method. We use reliable shipping carriers to ensure that your order arrives in a timely and safe manner.

Most orders are processed within 3-5 business days. Delivery times may vary depending on the destination and shipping method. You will receive a tracking number via email once your order has shipped.

Please note that customs fees and duties may apply for international orders. These fees are the responsibility of the customer and are not included in our shipping charges.

For some of the products, FREE SHIPPING is offered. Please see the product details.

Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your order within 14 days of delivery for a full refund. To be eligible for a return, the product must be unused and in its original packaging.

To initiate a return, please contact our customer service team at support@pufik.eu. We will provide you with instructions on how to return your order.

Please note that shipping costs are non-refundable, and return shipping costs are the responsibility of the customer. We recommend that you use a trackable shipping method for your return, as we are not responsible for lost or damaged packages.

Refunds will be issued to the original payment method within 5-7 business days of receiving the returned product.

If you receive a defective or damaged product, please contact our customer service team immediately at support@pufik.eu. We will work with you to resolve the issue as quickly as possible.

If you have any questions or concerns about our shipping and returns policy, please contact our customer service team at support@pufik.eu.